Frequently asked questions
Everything travellers usually ask us before booking a private transfer from Sofia Airport. If your question is not here, our call centre answers 24/7.
How do I book a transfer?
Send us a quote through the form on our Contact page, write to us on WhatsApp, or simply call us. Our coordinators reply as soon as they receive your request and confirm the vehicle, the pickup time and the final price.
How much does a transfer cost?
Our most popular routes have fixed prices — you can see them on the Pricing page. For every other destination in Bulgaria just send us a request and our team will send you a price and availability almost immediately.
Is the price per person or per vehicle?
The price is for the whole vehicle, not per passenger. A Sedan/Estate takes up to 4 passengers, a Minivan long base up to 6 and a Minibus long base up to 8, so a group travelling together pays one price.
Do you work at night and on holidays?
Yes. Sofia Airport Transfer works 24/7, all year round. We are the only company in Bulgaria with its own call centre working around the clock, so there is always a real person to talk to — not a chatbot.
What happens if my flight is delayed?
Please add your flight number when you book. Our call centre works 24/7, so if your flight is delayed or rescheduled, contact us and we will move the pickup to match your actual arrival time.
How much luggage can I take?
Each vehicle class has a different luggage capacity. Tell us how many suitcases and how much sports equipment you are travelling with when you book, and we will assign a vehicle with enough space — for example a Minivan or Minibus long base for skis and snowboards.
Can you provide a child seat?
Yes. Let us know the age and weight of the child when you make your booking and we will arrange a suitable child seat for the trip.
Do you also drive to the airport, not just from it?
Of course. Every route we list works in both directions — from Sofia Airport to your destination and from your destination back to Sofia Airport.
How do I pay?
The coordinator who confirms your booking will tell you the available payment options for your transfer. If you have a preference, mention it in your request and we will do our best to accommodate it.
Still have a question?
Ready when you land
Tell us where you are going and our team will send you a price and availability almost immediately.